Shipping info

At Recetavo, we work to process and ship your order as quickly and reliably as possible.

Order processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are generally not processed on weekends or public holidays.

During periods of high demand or holidays, processing times may be slightly longer.

Estimated delivery times

After your order has been processed, estimated delivery times are:

  • United States: 5–12 business days
  • Europe: 7–15 business days
  • Other International Destinations: 10–20 business days

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, weather, or other circumstances outside our control.

Shipping costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Free shipping may be available on qualifying orders when indicated on our website.

Order tracking

Once your order has shipped, you may receive a confirmation email with tracking information.

Please allow approximately 24–48 hours for tracking information to update.

Incorrect shipping information

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, please contact us as soon as possible.

Once an order has shipped, we may not be able to modify the delivery address.

Delivery delays

Occasionally, orders may experience delays because of:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Transportation disruptions
  • High seasonal demand
  • Incorrect shipping information

If your order is significantly delayed, contact us and we will assist where possible.

Lost or missing packages

If your tracking information has not updated for an extended period or your package appears lost in transit, please contact us.

If a package is marked as delivered but cannot be located, we recommend checking with household members, neighbors, and the carrier before contacting us.

Customs, duties, and taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Need help?

Business phone: 7863827843
8am–5pm PST, Monday–Saturday
Support email: Contact@recetavo.com

ECOMBROOKINS LLC
Arizona, USA
Formed: July 26, 2026
Address: 3848 S Queen Palm Dr, Tucson, AZ 85730