Privacy policy
PRIVACY POLICY
Last Updated: September 14, 2026
Recetavo ("Recetavo," "we," "us," or "our") is operated by ECOMBROOKINS LLC.
We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide our customers with a curated shopping experience (the "Services").
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit or use our website, make a purchase or other transaction, interact with the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with the Services, we may collect or process:
• Contact information, including your name, billing address, shipping address, telephone number, and email address.
• Payment information, including payment method, transaction details, payment confirmations, and information necessary to process your payment.
• Account information, including usernames, passwords, preferences, and settings.
• Transaction information, including products you view, purchase, return, exchange, or cancel.
• Communications with us, including customer support inquiries.
• Device information, including browser, network connection, IP address, and technical identifiers.
• Usage information regarding how you interact with the Services.
SOURCES OF PERSONAL INFORMATION
We may collect information:
• Directly from you.
• Automatically through the Services.
• Through cookies and similar technologies.
• From Shopify.
• From service providers.
• From business or advertising partners where permitted by law.
HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information to:
• Process and fulfill purchases.
• Process payments.
• Maintain customer accounts.
• Arrange shipping and delivery.
• Process returns and refunds.
• Provide customer support.
• Communicate order information.
• Improve our Services.
• Detect and prevent fraud.
• Maintain website security.
• Comply with legal obligations.
MARKETING AND ADVERTISING
Where permitted by law, we may use personal information to provide promotional communications and advertisements.
You may unsubscribe from promotional emails through the unsubscribe mechanism included in those communications.
SECURITY AND FRAUD PREVENTION
We may use personal information to authenticate accounts, detect fraudulent activity, protect transactions, and secure our Services.
Customers are responsible for protecting their account credentials.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose information where reasonably necessary to:
• Shopify
• Payment processors
• Shipping and fulfillment providers
• Technology providers
• Cloud hosting providers
• Analytics providers
• Customer support providers
• Fraud prevention providers
• Advertising or marketing partners where permitted
• Government or legal authorities where required by law
Information may also be disclosed in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.
RELATIONSHIP WITH SHOPIFY
Our Services are hosted and supported by Shopify.
Shopify processes certain information regarding your access to and use of our Services.
For information about Shopify's privacy practices, visit:
https://www.shopify.com/legal/privacy/app-users
Shopify Privacy Portal:
https://privacy.shopify.com/
COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies, pixels, local storage, and similar technologies to:
• Maintain website functionality
• Remember preferences
• Maintain shopping cart functionality
• Analyze website traffic
• Measure performance
• Prevent fraud
• Support advertising and marketing activities where permitted
TARGETED ADVERTISING AND PRIVACY CHOICES
Depending on your jurisdiction, you may have rights to opt out of certain forms of targeted advertising or data sharing.
Where available, you may submit an opt-out request through:
https://recetavo.com/pages/data-sharing-opt-out
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
We are not responsible for their privacy, security, content, or practices.
CHILDREN'S PRIVACY
The Services are not intended for children under the applicable age of majority.
We do not knowingly collect children's personal information in violation of applicable law.
SECURITY OF YOUR INFORMATION
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Provide our Services
• Fulfill orders
• Maintain customer accounts
• Meet legal or accounting requirements
• Prevent fraud
• Resolve disputes
• Enforce agreements
YOUR PRIVACY RIGHTS
Depending on where you reside, you may have rights including:
• Right to access or know
• Right to request deletion
• Right to request correction
• Right to data portability
• Right to opt out of certain targeted advertising or sharing
• Right to withdraw consent where applicable
EUROPEAN ECONOMIC AREA AND UNITED KINGDOM
Residents of the European Economic Area or United Kingdom may have additional rights under applicable privacy laws, including:
• Objection to processing
• Restriction of processing
• Withdrawal of consent
• Complaints to an applicable supervisory authority
VERIFYING REQUESTS
We may verify your identity before processing certain privacy requests.
Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.
INTERNATIONAL DATA TRANSFERS
Personal information may be stored, transferred, or processed outside your country of residence.
Where required, appropriate legal safeguards may be used.
COMPLAINTS
If you have concerns regarding our handling of personal information, please contact us using the information below.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
The revised version will be posted on this website with an updated "Last Updated" date.
CONTACT INFORMATION
For questions regarding this Privacy Policy or to submit a privacy-related request:
Recetavo
Operated by ECOMBROOKINS LLC
3848 S Queen Palm Dr
Tucson, AZ 85730
United States
Email: contact@recetavo.com
Phone: +1 786-382-7843
For purposes of applicable data protection laws, ECOMBROOKINS LLC is the entity responsible for the processing of personal information described in this Privacy Policy.